Dedicated Support
Employer Solutions

Dedicated Support

Our team is here to help you every step of the way — from posting jobs to making the perfect hire.

Support
24/7 Support

Our Support Services

Comprehensive support to ensure your hiring success

Dedicated Account Manager

You'll be assigned a dedicated account manager who understands your business and hiring needs.

  • Personalised support
  • Strategic guidance
  • Regular check-ins

Job Posting Assistance

Get help crafting compelling job descriptions that attract the right candidates.

  • Job description optimization
  • Keyword research
  • Best practice guidance

Candidate Sourcing Support

We help you find the best candidates through our extensive network and sourcing strategies.

  • Talent sourcing
  • Headhunting services
  • Market intelligence

Interview Coordination

We manage the entire interview process, from scheduling to feedback collection.

  • Interview scheduling
  • Feedback management
  • Candidate communication

Offer & Onboarding Support

We support you through the offer process and help ensure a smooth onboarding experience.

  • Offer management
  • Onboarding assistance
  • Post-hire follow-up

24/7 Help Desk

Our support team is available around the clock to answer your questions and resolve issues.

  • 24/7 availability
  • Quick response times
  • Multi-channel support

How Our Support Works

Simple, transparent support process from start to finish

01

Onboarding Call

We kick off with a comprehensive onboarding call to understand your business, culture, and hiring needs.

Day 1
02

Dedicated Manager

You're assigned a dedicated account manager who becomes your single point of contact.

Day 1
03

Ongoing Support

Receive continuous support throughout your hiring journey with regular check-ins and updates.

Ongoing
04

Continuous Improvement

We continuously gather feedback and refine our support to ensure your satisfaction.

Always

Ways to Reach Us

Multiple channels to get the support you need

Phone Support

Speak directly with a support representative

+254 741 979 797 Available 24/7

Email Support

Send us an email and get a response within 24 hours

careers@awardsrecruitment.com Response within 24h

Get the Support You Need

Our dedicated team is ready to help you find the perfect talent for your business.